At WordPress GPL, we are committed to providing high-quality GPL-licensed WordPress themes and plugins to our customers. Your satisfaction is important to us. Please read our Return and Refund Policy to understand your rights and our procedures.

1. Refund Eligibility

Plugins and Themes:
If a plugin or theme purchased from Worpress GPL does not work as described, you may request a refund within 45 days of your purchase.

To be eligible for a refund, please provide detailed information about the problem, including steps you’ve taken to resolve the issue.

Memberships:
Refunds for membership plans are available within 45 days of purchase only if you have not used the membership (meaning you have not downloaded any products from your account).

2. How to Request a Refund

To request a refund, please follow these steps:

Contact Support:
Email our support team at contact@worpressgpl.com within 45 days of your purchase.

Include your order number, product name, and a detailed description of the issue.

Provide Information:
Our support team may ask for additional details, screenshots, or access (such as temporary login credentials or server logs) to help diagnose and resolve the problem.

Refund Decision:
If the issue cannot be resolved and the product does not work as described, your refund will be approved.
Refunds are processed within 7–10 business days and are credited to your original payment method.

3. Refund Conditions

  • Refunds are only issued if the plugin or theme does not work as described and our support team cannot resolve the problem.
  • Refund requests made after 45 days from the purchase date are not eligible.
  • Refunds will not be issued for compatibility issues with third-party plugins, themes, or services not provided by Worpress GPL.
  • Membership refunds are only possible if no products have been downloaded during the active period.

4. Chargebacks

Initiating a chargeback with your payment provider before contacting our support team may result in suspension of your account.
We encourage you to reach out to us first so we can help resolve any issues quickly and professionally.

5. Contact Us

For any questions about our return and refund policy, please contact:

Email: contact@worpressgpl.com

6. Policy Updates

Worpress GPL reserves the right to update or modify this policy at any time. Any changes will be posted on this page, and the effective date will be updated. Please review this policy regularly to stay informed about your rights and our procedures.

By purchasing from Worpress GPL, you agree to this Return and Refund Policy. We are committed to excellent customer service and will always do our best to resolve any issues you may have.